myspill Platform Privacy Notice

This page describes what we collect when you use myspill and how we keep that data protected. We collect personal information only for account verification, payment processing, and compliance with banking regulations. Your data is stored securely in Southeast Asia and is never sold to third parties.

When you open an account on myspill, you provide your email, password, and identity documents. We use this information to confirm your eligibility, prevent fraud, and comply with our payment partners' requirements. We also collect transaction records—every deposit, withdrawal, bet, and game outcome—to maintain your account history and settle disputes fairly.

Our privacy policy on myspill applies to all players, whether you access us from Jakarta, Surabaya, Bandung, Medan, or Semarang. We respect your data rights and provide you with access to your information and the right to request deletion of your account when you close it.

What Data We Collect on myspill

We collect data from you in two categories: account information and activity information. When you register on myspill, we collect your email address, password, full name, date of birth, residential address, phone number, and government ID number. This information is mandatory for account opening and identity verification (KYC). We use it exclusively to confirm you are eligible under your jurisdiction's laws, prevent underage account creation, and comply with our payment partners' regulatory requirements.

We also collect activity data on myspill. Every time you deposit, withdraw, place a bet, or play a game, we record that transaction. We log the amount, the date and time, the outcome, and any associated balance change. This information is stored in your transaction history, visible to you in your myspill account, and used to settle disputes, investigate fraud, and produce compliance reports for payment partners.

When you use myspill on any device, we collect technical information: your IP address, browser type, device type, and approximate location (derived from IP). We use this to prevent fraud, detect unusual account activity, and improve our platform's performance. We do not use this information to track your location outside of myspill.

How We Use Your Data on myspill

We at myspill use your personal data for specific, necessary purposes. First, we use it to operate your account: verify your identity, process your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and manage your withdrawals. Second, we use it to settle your bets and game outcomes fairly. When you place a bet on Liga 1 or Piala AFF fixtures, or join our live-dealer tables offering blackjack, roulette, baccarat, Dragon Tiger, or Sic Bo, we record the outcome and credit or debit your account automatically based on our settlement rules.

Third, we use your data to prevent fraud and abuse on myspill. We monitor for suspicious patterns—such as multiple accounts from the same IP, betting patterns that suggest market manipulation, or payment methods misused across accounts—and investigate if necessary. Fourth, we use your information to comply with legal obligations. Our payment partners require us to maintain KYC records, and we may be required to disclose information to authorities if compelled by law.

We do not use your data for marketing beyond our myspill platform. We do not sell or rent your information to third parties. We do not use your data to create profiles about your behaviour outside myspill. We only share your information with our payment processors, and only the minimum data necessary to process your transaction.

Where and How We Store Your Data

Our servers and data infrastructure for myspill are located in Southeast Asia. Your personal information is stored in encrypted databases with access restricted to myspill staff and authorized processors. We use industry-standard encryption (TLS/SSL) to protect data in transit and at rest. Your myspill account password is hashed, not stored in plain text, so we cannot read it even if someone accessed our systems.

We retain your data on myspill as long as your account remains open and for a period thereafter to comply with legal and payment-partner requirements. If you close your myspill account, we retain your information for a limited time to settle any outstanding disputes, process final withdrawals, and maintain compliance records. After that period, we delete your personal data, except where local law requires us to retain it longer.

Third Parties and Data Sharing

We share your data on myspill only with essential third parties. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your name, account number, and transaction amount to process your deposits and withdrawals. Our fraud-prevention vendors may receive transaction patterns and IP data to help detect abuse. We do not share your betting history, game outcomes, or account balance with anyone outside myspill.

If we are required by law to disclose your information—for example, to comply with a court order or regulatory investigation—we will disclose only the minimum information required, and we will attempt to notify you unless legally prohibited from doing so.

Your Rights and Account Access on myspill

You have the right to access your personal data on myspill at any time. Your account dashboard displays your personal information, transaction history, current balance, and all betting records. If you believe any information is inaccurate, contact our support team to request a correction.

You have the right to request deletion of your myspill account. To do so, contact our support team through the channels on our legal notice page (/legal/). We will close your account, settle any outstanding bets, process a final withdrawal of your balance, and delete your personal data within standard processing windows. Some data may be retained where required by law or for dispute resolution.

You have the right to request a copy of all data we hold about you on myspill. We will provide this in a structured, portable format. You may also request that we restrict how we use your data, though this may limit our ability to operate your account on myspill.

Cookies and Tracking Technology on myspill

We use cookies on myspill to maintain your login session, remember your preferences, and measure site performance. Cookies are small text files stored on your device. You can control cookies through your browser settings; disabling cookies may limit the functionality of myspill. We use first-party cookies (set by myspill) only. We do not use third-party cookies to track you across other websites.

We use analytics tools on myspill to understand how players use our platform. These tools collect aggregate data about page visits, game plays, and betting patterns. This data is anonymized and helps us improve myspill's user experience. Individual player behaviour is not tracked for marketing purposes.

Data Security and Breach Response

We at myspill maintain comprehensive security practices to protect your data. Our infrastructure uses firewalls, intrusion detection, and regular security audits. Access to databases is restricted to authorized staff. We require all staff to sign confidentiality agreements. We conduct security training regularly to maintain awareness of data-protection risks.

In the unlikely event of a data breach, we will investigate immediately, limit damage, and notify affected players and relevant authorities as required by law. We maintain incident-response procedures and cyber-insurance to manage breach scenarios.

Contacting Us About Your Data on myspill

If you have questions about how we use your data on myspill, or if you want to exercise your rights regarding your personal information, contact our support team. Our channels are available on our legal notice page (/legal/). We aim to respond to privacy inquiries within two to three business days. For formal data-access or deletion requests, we will confirm receipt and provide a timeline for completion.

Our privacy practices on myspill are governed by applicable data-protection laws in the jurisdictions where we operate. If you believe we have violated your privacy rights, you may lodge a complaint with the relevant data-protection authority in your jurisdiction.